Glow & Glamour Studio Sdn Bhd (“G&G Medilab”, “we”, “our”, “us”) provides the content and services available on this website (the “Site”) subject to the following terms and conditions. Our Privacy Policy, which explains how we handle personal information collected through this Site, forms part of these Terms and Conditions. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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1. Products and Services for Personal Use

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The products and services available on this Site, including any samples provided, are for personal use only. You may not sell or resell any of the products, services, or samples you purchase or receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe may result in a violation of these Terms and Conditions. If a registered member violates these Terms and Conditions, we may cancel the account with or without notice.

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2. Accuracy of Information

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We aim to ensure that product descriptions and other content on the Site are accurate. However, we do not warrant that product descriptions, colors, pricing, or other content are error-free, complete, current, or reliable. The Site may contain typographical errors or inaccuracies. We reserve the right to correct, update, or change information at any time without prior notice.

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3. Intellectual Property

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All information and content available on the Site—including text, graphics, logos, button icons, images, audio clips, data compilations, software, and overall design (“Content”)—is the property of Glow & Glamour Studio Sdn Bhd, its affiliates, partners, or licensors. It is protected under Malaysian and international copyright, trademark, and intellectual property laws.

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4. Limited Licenses

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We grant you a limited, revocable, non-exclusive license to access and make personal use of the Site. This license does not allow you to:

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• frame or enclose any part of the Site,

• republish, redistribute, or sell any Site Content (except caching or as needed for personal use),

• modify, reverse engineer, or create derivative works from the Site,

• collect account information for yourself or others,

• use meta tags or hidden text with G&G Medilab trademarks, or

• use robots, spiders, crawlers, or any automated means that impose an unreasonable burden on our infrastructure.

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We also grant you a limited, revocable, non-exclusive license to link to the Site’s homepage for personal, non-commercial use. However, linking websites must not misrepresent their relationship with us, contain offensive or illegal material, or portray us in a misleading or derogatory manner.

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Unauthorized use automatically terminates the limited licenses provided.

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5. Your Obligations and Responsibilities

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When using the Site or its Content, you agree to comply with these Terms and Conditions, the law, and general standards of good faith. You must not alter, damage, or interfere with the Site in any way. If you violate these obligations, you will be liable for any resulting losses or damages to G&G Medilab, its affiliates, partners, or licensors.

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6. Your Account

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If you register for an account, you are responsible for maintaining the confidentiality of your username and password, and for all activities under your account. You must ensure your account details are accurate and up to date.

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• If you are using the Site on someone else’s behalf, you represent that you have the authority to bind them to these Terms and Conditions.

• We reserve the right to refuse service, terminate accounts, or cancel orders if these Terms are violated.

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7. Third-Party Links

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The Site may contain links to third-party websites. These links are provided for convenience only. We are not responsible for, nor do we endorse, the content, products, or services of third-party sites. Accessing such sites is at your own risk, and you should review their terms and privacy policies before use.

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8. Special Features, Functionality and Events

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The Site may offer special promotions, events, or features subject to separate terms of use. If you choose to participate, you agree to abide by those additional terms.

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9. Comment Submission Policy

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Registered members may leave comments on the Site. All comments must be respectful, relevant, and lawful. Prohibited content includes anything illegal, abusive, defamatory, obscene, or otherwise inappropriate. We reserve the right to remove or reject any comments at our discretion.

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10. User Content

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By submitting content (feedback, reviews, images, videos, etc.) to the Site, you grant G&G Medilab a perpetual, worldwide, royalty-free license to use, copy, modify, and distribute such content for any business purpose.

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You represent that you own or have rights to the content you submit, and that it does not infringe on any third-party rights or contain unlawful material. G&G Medilab is not responsible for user-submitted content but reserves the right to remove any content that violates these Terms.

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11. Disclaimer

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The Site, its content, and services are provided on an “as-is” basis without warranties of any kind. To the fullest extent permitted by law, G&G Medilab disclaims all warranties, express or implied, including merchantability or fitness for a particular purpose.

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We do not guarantee that the Site will be error-free, uninterrupted, or free from viruses. G&G Medilab is not liable for damages of any kind arising from the use of the Site or its services, including direct, indirect, incidental, or consequential damages.

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12. Indemnification

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You agree to indemnify and hold harmless G&G Medilab, its affiliates, partners, directors, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of third-party rights.

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13. General

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• These Terms constitute the entire agreement between you and G&G Medilab regarding the use of the Site.

• We reserve the right to update these Terms at any time without prior notice. Continued use of the Site means you accept any changes.

• If any provision of these Terms is found invalid, the remainder shall remain enforceable.

• Headings are for convenience only and shall not affect interpretation.